Privacy policy.
Whishaw Coaching (“we”) are fully committed to protecting and respecting your privacy.
All verbal and written information exchanged with Whishaw Coaching during the course of individual coaching, leadership coaching, mentoring or bespoke group workshops is totally confidential. The following privacy policy relates to online data only.
We are committed to protecting and safeguarding your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection act 1998). This policy sets out how we will treat your personal information.
Information we collect on-line
We may collect, store and use the following kinds of personal data:
Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).
Information that you may in future provide to us for the purpose of registering with us.
Information that you provide to us in the future for the purpose of subscribing to our website services, email notifications and/or newsletters.
Any other information that you choose to send to us.
Using your online personal data
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
Administer the website.
Improve your browsing experience by personalising the website.
Enable your use of the services available on the website.
Send to you any newsletter or other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
Provide third parties with statistical information about our users – this information will not be used to identify any individual user.
Deal with enquiries and complaints made by or about you relating to the website.
Managing your personal information and your rights.
It is in our best interest to protect your rights as our client. We would like you to have a clear understanding of what happens to your personal data once we have collected it.
The following explains your rights as an individual under the EU General Data Protection Regulation:
You have the right to be informed of what we do with your data and to know what the purpose of collecting and processing is.
You have the right to access your personal data and supplementary information so that you are aware of, and can verify, the lawfulness of the processing. You can obtain the following information: a) confirmation that your data is being processed and b) access to your personal data. We will provide this information within one month of the request and for a minimal administrative charge of £25.
You have the right to request us to rectify your personal data if is inaccurate or incomplete.
You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing, although, this can only be done under specific circumstances. Find out more at the ICO website.
You have the right to restrict the data processing, however, this can only be done under specific circumstances. Visit the ICO website to find out more.
You have the right to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without adversely affecting usability. This is commonly known as “data portability”. We will provide this in a structured form, and we will deliver it to you in one month following the request.
You may request details of personal information which we hold about you. If you would like a copy of the information held about you, please contact us at:
Whishaw Coaching, 8 Westdene Way, Weybridge, Surrey. KT13 9RG
Disclosures
We may disclose your information collected on-line:
To the extent that we are required to do so by law.
In connection with any legal proceedings or prospective legal proceedings.
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Except as indicated in this privacy policy, we will not provide your information to third parties.
Policy amendments
We may alter or update this privacy policy at any time by posting a new version on our website. You should check our Privacy Policy page to ensure you are happy with any changes we may need to impose.
Other websites
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Coaches Training Institute or Vimeo.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk, and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Keeping up to date.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
Cookies
A cookie consists of information sent between a web server and web browser.
This information enables the web server to identify and track the web browser.
We may use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to keep track of you whilst you navigate our website. We will use the persistent cookies to enable our website to recognise you when you make subsequent visits to this website.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We may use Google Analytics to analyse the use of this website. The information generated relating to our website may be used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
Within ‘Internet Explorer’ you may be able to adjust your cookie settings or even refuse all cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including ours.
Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email or post via the details on our contact page.